It can always happen that something does not go entirely as planned. We recommend that you first bring any complaints to our attention by emailing info@batterydeals.eu.

If this does not lead to a satisfactory solution, you can submit your dispute for mediation through WebwinkelKeur via WebwinkelKeur – Dispute Resolution.

Consumers in the EU may also submit complaints through the European Commission's Online Dispute Resolution (ODR) platform. This platform can be found at European Commission – ODR Platform.

If your complaint is not already being handled through another procedure, you are free to submit your complaint through the European Union's platform.